The purpose of this award is to equip the learner with the knowledge, skill and competence to become effective mediators within specific communities of interest.

• Assess the values and ethics underpinning mediation to include empowerment, mutual respect and equity of exchange
• Appraise the psychology and behaviours which produce constructive or destructive outcomes resulting from situations of conflict
• Assess the relationship between mediation and the law in a range of contexts and jurisdictions, and the roles of party autonomy, mediator authority and power and the protection of a fair process in mediation
• Appraise a range of structural arrangements that can frame the mediation process to include co- mediation and shuttle mediation
• Evaluate the difference between mediation and other forms of conflict dispute resolution
• Assess the importance of confidentiality, impartiality and non-verbal communication skills in communication
• Appraise the nature of compassion fatigue and how it affects effective action in mediation

Monday Evening 6.30pm -9.30pm

1^st October 2018 – 25^th March 2019

€400