The purpose of this award is to equip the learner with the knowledge, skill and competence to become effective mediators within specific communities of interest.

• Assess the values and ethics underpinning mediation to include
  empowerment, mutual respect and equity of exchange
• Appraise the psychology and behaviours which produce constructive or
  destructive outcomes resulting from situations of conflict
• Assess the relationship between mediation and the law in a range of
  contexts and jurisdictions, and the roles of party autonomy, mediator
  authority and power and the protection of a fair process in mediation
• Appraise a range of structural arrangements that can frame the mediation process to include co- mediation and shuttle mediation
• Evaluate the difference between mediation and other forms of conflict dispute resolution
• Assess the importance of confidentiality, impartiality and non-verbal communication skills in communication
• Appraise the nature of compassion fatigue and how it affects effective action in mediation

7 th October 2019 – 10 th Feb 2020

Monday Evening 6.30pm -9.30pm.

€400