This course is provided by an external agency.
The IPU Medicines Counter Assistant (MCA) course has been completely revamped, updated and endorsed by Award for Training & Higher Education (ATHE).
This course will run for 11 consecutive weeks in Spring 2023, one day per week. The course is interactive in nature and will provide pharmacy assistant students with the skills and knowledge to deal effectively and sensitively with customers in the pharmacy. Emphasis is placed on questioning skills, product knowledge and appropriate referral. Case studies are used to illustrate and emphasise key points in each topic.