Restorative Justice
QQI Level 6 - Mediation 6N4910

Course Description

 The purpose of this award is to equip the learner with the knowledge, skill and competence to become effective mediators within specific communities of interest.

Course Content

  • Assess the values and ethics underpinning mediation to include empowerment, mutual respect and equity of exchange
  • Appraise the psychology and behaviours which produce constructive or destructive outcomes resulting from situations of conflict
  • Assess the relationship between mediation and the law in a range of contexts and jurisdictions, and the roles of party autonomy, mediator authority and power and the protection of a fair process in mediation
  • Appraise a range of structural arrangements that can frame the mediation process to include co- mediation and shuttle mediation
  • Evaluate the difference between mediation and other forms of conflict dispute resolution
  • Assess the importance of confidentiality, impartiality and non-verbal communication skills in communication
  • Appraise the nature of compassion fatigue and how it affects effective action in mediation


Monday Evening 6.30pm -9.30pm


1st October 2018 – 25th March 2019