Retail Selling
5N1619

Course Description

To equip the learner with the knowledge, skill and competence in retail selling in order to apply best practice to the sales process.

Course Content

  • To familiarise the learner with the different equipment used in retail selling
  • To explore the different systems used in handling payments, stock control and security
  • To examine the main terminology and trends in retail selling
  • To analyse current legislation and identify the main legal responsibilities of the retail seller
  • To identify best practice in health and safety
  • To create an awareness of a range of techniques used to open and close a sale
  • To learn how to handle complaints and up-sell

Duration

7 th October 2019 – 3 rd February 2020

Sessions

Monday evening 6.30pm – 9.30pm

Costs

€385